The hotel offers amenities for your comfortable stay and unforgettable experiences
Free Wi-Fi
Free parking
Baggage storage
24-hour services
24-hour reception
24-hour room service
24-hour security
General
Non-smoking property
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
Wheelchair access
24-hour security
Private beach
Currency exchange
Gift/Newsstand
Sports & Fitness
Fitness center
Tubing
Outdoor tennis court
Fitness studio
Services
Paid airport shuttle
24-hour room service
Dry cleaning
Tours/Ticket assistance
Wedding services
Stores/Commercial services
Bell staff/Porter
Dining
Breakfast
Restaurant
Poolside snack bar
Free breakfast
Buffet breakfast
Children
Game room
Spa & Leisure
Outdoor swimming pool
Beach umbrellas
Sun loungers
Night club
Entertainment
Spa & wellness center
Sauna
Turkish bath
Jacuzzi
Room features
Air conditioning
In-room safe
Mini-bar
Sitting area
Balcony
Ironing facilities
Media
Flat-screen TV
Cable/ Satellite television
Telephone
CD player
AM/FM alarm clock
Show more
Location
Costera Norte Lote 1 S.M. 10 Mz. 26,
Puerto Morelos,
Mexico,
77580,
Quintana Roo
Map view
Costera Norte Lote 1 S.M. 10 Mz. 26,
Puerto Morelos,
Mexico,
77580,
Quintana Roo
City landmarks
Av. Javier Rojo Gomez Lote 3
Catholic Church
4800 ft
Beach
National Reef Park of Puerto Morelos
1.3
mi
Av. Javier Rojo Gomez 14
Rosario & Marco's Art Shoppe
2900 ft
Zoo
Crococun Zoo
1.7
mi
Puerto Morelos Lighthouse
1.1
mi
Ruta de los Cenotes
Cenote La Noria
1.2
mi
Church
Parroquia San Jose Obrero
4800 ft
Store
Playa Publica puerto morelos
5000 ft
Puerto Morelos
Day & Night Beach Club
1.1
mi
Puerto Morelos
Faro Inclinado
1.2
mi
Puerto Morelos
club de playa
1.1
mi
morales
Puerto Morales Botanical Gardens
1.2
mi
Av Jose Maria Morelos y Melgar
welovepuertomorelostours
1.2
mi
Parks
Arrecife De Coral
1.3
mi
Parks
Dr. Alfredo Barrera Marin Botanical Garden
2.4
mi
Beach
Snorkeling Adventure
2.7
mi
Carretera Tulum-Cancún
Santuario de la Esperanza
2.7
mi
Nearby
Gallery
Galeria Arte Zissimo arte contemporano
900 ft
Restaurants
RoMarley Beach House
3300 ft
Av. Javier Rojo Gomez Nte. SM-02 MZ-25 LOTE-01 Col. Centro Located at beach of The Fives Oceanfront
La Quinta Orquidea
2400 ft
Av. Ninos Heroes 25
La Cantina by Unico Beach
3000 ft
Avenida Javier Rojo Gomez s/n SM2
Reviews and Ratings
Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
7.6/10
Very good
Rooms
8.8
Location
8.6
Service
9.4
Dining
8.4
Guest reviews
7.6/10
based on 5 reviews
Georgia
United Kingdom,
February
2025
9.4/10
I had an incredible stay at Desire Riviera Maya Pearl Resort. The staff made me feel completely at home from the moment I arrived, and the amenities were top-notch. While the food options and entertainment were outstanding, some outdoor events were a bit too hot for my liking. Overall, it was a fantastic vacation filled with great memories.
Rooms
10.0
I had a fourth-floor room overlooking the hot tub, which was spacious and very comfortable.
Service
10.0
The service throughout my stay was exceptional, with staff members like Carlos and Eric tending to my every need and our butler Amir ensuring we felt special.
Location
8.0
The location is nice, but it definitely gets hot, especially when you're trying to enjoy outdoor live music and DJs.
Dining
9.0
I loved the dining options, with varying menus at the restaurants like Pearl and Suki, and breakfast was always a treat with an omelet station and BBQ.
Facilities
10.0
The facilities were great, featuring 24-hour room service and a lovely spa where I enjoyed a couples massage.
Kathleen
United Kingdom,
February
2025
8.6/10
I just wrapped up another fantastic stay at Desire Riviera Maya Pearl Resort, and once again, it felt like home. The staff truly went above and beyond, especially my butlers who anticipated all my needs. While I loved the relaxing atmosphere and delicious food, I did notice that some aspects, like the activities management, could use improvement. Overall, I can't wait to return!
Rooms
8.0
My room was clean and comfortable, though some positions can be quite noisy due to the disco.
Service
10.0
The staff, from my welcoming bellman Alexis to the excellent pool servers like Gabi and Abraham, provided outstanding service, making me feel valued throughout my stay.
Location
9.0
Pearl boasts a unique location along the Riviera Maya, and while it might be busier than some resorts, the atmosphere adds to the overall experience.
Dining
9.0
The food was delicious; I especially enjoyed the ceviche and the casual dining atmosphere, along with the outdoor grill offering fresh meat and fish.
Facilities
7.0
The facilities offered everything from 24-hour room service to a clean pool area, though I felt the gym could use more attentive management.
John
United Kingdom,
January
2025
8.6/10
I had a fantastic time at Desire Riviera Maya Pearl Resort with beautiful rooms and excellent service. However, my dining experience at the Pearl restaurant was disappointing due to the staff's timing issues during a themed night. Overall, the attentive staff and well-maintained facilities made my stay enjoyable.
Rooms
10.0
I stayed in a spacious mansion jacuzzi room that was beautifully decorated. The ocean views were stunning, providing a lovely backdrop for my stay.
Service
8.0
The service was outstanding, with attentive staff like my butler Irving and Michele, who went above and beyond to ensure I had everything I needed. Most staff members were friendly and helpful.
Location
9.0
The resort is beautifully maintained and small enough to walk around easily. The pool area had a vibrant atmosphere, and I loved how I could find a quiet corner to relax.
Dining
7.0
While the food quality was generally great, my experience at Pearl restaurant on French night was disappointing due to poor service and timing. That said, the breakfast options at Aphrodite were delicious.
Facilities
9.0
The facilities were top-notch with 24-hour room service and well-maintained areas. I enjoyed using the gym, which has been remodeled with top-of-the-line equipment.
Jade
United Kingdom,
December
2024
7.4/10
Desire Riviera Maya Pearl Resort is a unique sanctuary. I loved the intimate atmosphere with only 88 rooms, which created a sense of community. The service was stellar—my drinks were always topped up, and the staff genuinely made me feel like family. However, the resort does have its quirks; the rooms felt dated and there were a few issues with the poolside service priorities.
Rooms
6.0
The rooms are spacious, with many featuring two bathrooms and a well-designed living area. though I found them a bit dated and in need of some renovations.
Service
9.0
Service was exceptional throughout my stay. from the friendly bartenders to the attentive dining staff, they truly stood out in making me feel welcomed.
Location
8.0
Located about 20-25 minutes from the airport, the setting was enchanting. perfect for a quick getaway.
Dining
7.0
The dining experience was enjoyable with delicious food. although I wished there were more options beyond the limited menu choices.
Facilities
7.0
The resort offers great facilities, including 24-hour room service. however, some pool areas could use more umbrellas for comfort.
Evelyn
United Kingdom,
November
2024
9.8/10
My stay at Desire Riviera Maya Pearl Resort was a delightful experience, marked by outstanding service and delicious food. The attentive staff made every moment special, from birthday celebrations to personalized poolside services. However, the beach could use more regular maintenance to keep the seaweed at bay.
Rooms
10.0
The rooms were amazing, providing a luxurious and comfortable stay, fully functional and beautifully maintained.
Service
10.0
The service was exceptional, with staff like Edilberto and Gabi going above and beyond to ensure I had everything I needed. Their attention to detail made my experience truly remarkable.
Location
9.0
The resort is in a beautiful location, with easy access to the beach and pool areas, which provided a relaxing atmosphere for all guests.
Dining
10.0
Dining options were fantastic. I especially enjoyed lunch at Aphrodite restaurant, where Carmen and Rosaura made my birthday celebration unforgettable with delicious grilled dishes and thoughtful touches.
Facilities
10.0
Facilities were top-notch, including a well-equipped gym and fun pool areas. The late-night taco stand was a delicious surprise!